Job Summary of Hospitality Services Supervisor:
Hilton's reputation for delivering high-quality service has made them a household name. They are now on the hunt for a Hospitality Services Supervisor who can join their team and continue their legacy of excellence.
Responsibilities of Hospitality Services Supervisor:
- Assigns and instructs team members in details of work. Monitors lobby traffic to make staffing adjustments accordingly.
- Resolves customer complaints.
- Trains, supervises, schedules and assists in evaluating staff.
- Provides guest service, guidance and leadership to ensure consistent customer service is provided.
Empowerment: We encourage and support individual growth and development, promoting autonomy and confidence:
- Hospitality is the heartbeat of our industry, and we pride ourselves on our passion for creating remarkable encounters for our guests.
- We are unwavering in our dedication to upholding ethical standards and acting with integrity.
- We continue to set exemplary leadership standards in our profession and neighborhoods.
- Leadership - We each have the potential to lead and inspire others, regardless of our formal position within the team.
- Today - We conduct operations with a sense of celerity and organization. Correspondingly, we keep an eye out for hints of the following displays
- As a global hospitality industry leader, Hilton offers guests exceptional accommodations across its broad range of properties, including full-service luxury hotels, long-stay suites, and mid-range venues. The company's commitment to productivity ensures that guests receive quick, efficient, and high-quality service every time.
Benefits of Hospitality Services Supervisor:
- Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value.
- Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its Link Removed .
- Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day.