Hospitality Desk Supervisor

Job Summary of Hospitality Desk Supervisor:

As a Hospitality Desk Supervisor in the hospitality industry, Hilton places great importance on its Vision, Mission, and Values. They are now searching for a Hospitality Desk Supervisor who can align with these values and deliver exceptional service.

Responsibilities of Hospitality Desk Supervisor:

• Ensures the smooth running of front desk activities.
• Provides service, advice, and leadership to ensure that a standard level of customer satisfaction is achieved.
• Delegates tasks and educates team members on their job. Observes the flow of people in the lobby and makes necessary adjustments to staffing.
• Resolves customer complaints.
• Supervises, guides, and supports staff members to ensure they meet their job responsibilities.

Sustainability: We prioritize sustainable practices and environmentally friendly solutions, mindful of our impact on the planet:

• Now - We operate with a sense of urgency and discipline In addition, we look for the demonstration of the following
• key attributes: Quality Productivity Dependability Customer Focus Adaptability Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels.
• Hospitality - We're passionate about delivering exceptional guest experiences.
• Integrity - We do the right thing, all the time.
• Leadership - We're leaders in our industry and in our communities.
• Teamwork - We're team players in everything we do. Ownership - We're the owners of our actions and decisions.

Benefits of Hospitality Desk Supervisor:

• Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its Link Removed .
• Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day.
• Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value.